Refund policy

We guarantee that you receive a product free of any production defect or product damage, this include shipping and defect in the printing. We will exchange it or ship a new one.

Because each Fluid Gallery print is made to order specifically for you, we do not accept returns or exchanges for changes of mind, incorrect size selection, or other personal preference.

We want you to love your artwork, and we stand behind the quality of every piece. If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 14 days of delivery at thefluidgallery.art@gmail.com. Please include your order number and clear photographs of the artwork, packaging, and any damage or issue.

Once we receive the requested information, we will work with our printing partner to arrange a replacement or, when appropriate, a refund. If the issue is confirmed to be the result of damage, a production defect, or an incorrect item, you will not be responsible for the cost of the replacement.

Please inspect your artwork promptly upon delivery and retain the original packaging until you have confirmed that your order has arrived safely.

All sales are final for correctly produced and delivered made-to-order artwork.

You can always contact us for any return question at thefluidgallery.art@gmail.com.